Skip the queues!

Airport check-in

Scoot's check-in counters open 3hrs before scheduled departure and close 60mins before scheduled departure with no exceptions.

All guests are strongly advised to arrive at the airport at least 120mins before departure so you may complete check-in procedures on time.

Scoot's check-in counters at Singapore Changi Airport are located at Row 10 - 12, Terminal 2.

Kiosks Check-in

Tired of queuing? Ditch the queues with our self-service check-in kiosks!

Kiosk check-in is available from 18hrs to 70mins before flight.

Eligible flights

All flights departing from Singapore except Jeddah-bound flights are eligible for kiosk check-in.

Available for:
  • Scoot flights departing from Singapore
  • Individual or group travellers (excluding travel agent bookings)
  • Guests with only carry-on baggage
  • Guests with check-in baggage
  • Bookings made through flyscoot.com, Scoot Call Centre or 3rd party travel websites (e.g. Expedia)
Not available for:
  • Guests who require special assistance (e.g. wheelchairs, extra seats, musical instruments, pregnant guests, visual or hearing impairments, etc.)
  • Guests travelling with infants
  • Unaccompanied young guests
  • Bookings of 9 or more guests
  • Journeys with multiple connecting flights
  • Standby or staff duty travel bookings
  • Guests who have purchased MaxYourSpace
  • Guests who are awaiting confirmation of their MaxYourSpace request
Kiosk Check-in: 11 Simple Steps
  1. Touch to begin.
    Step 1(Kiosks Checkin)
  2. On the home screen, select “Scoot Tigerair”.
    Step 2(Kiosks Checkin)
  3. Select your preferred language.
    Step 3(Kiosks Checkin)
  4. Select from the following 3 options to retrieve your booking.
    1. Scan your passport;
    2. Scan the barcode on your self-printed boarding pass, or
    3. Enter your Booking Reference (6 letters and numbers).

    Step 4(Kiosks Checkin)
  5. Select your destination
    Step 5(Kiosks Checkin)
    Step 5(Kiosks Checkin)
    Step 5(Kiosks Checkin)
  6. Confirm your flight details
    Step 6(Kiosks Checkin)
  7. Acknowledge the Dangerous Goods Prohibition List.
    Step 7(Kiosks Checkin)
  8. Confirm your seat.
    Step 8(Kiosks Checkin)
  9. Use the ‘+’ sign to indicate and confirm the number of bags you’d like to check in. For instance, if you have 2 bags, tap the ‘+’ sign twice, and tap ‘-’ to reduce the number of bags you’d like to check in.
    Step 9(Kiosks Checkin)
  10. Bag tags will be printed, followed by your boarding pass.
    Step 10(Kiosks Checkin)
    Step 10(Kiosks Checkin)
  11. Once you have tagged your bags, you may proceed to Bag Drop to check in your bags before proceeding to Immigration.
    Step 11(Kiosks Checkin)

Still have questions? Click here for our FAQs.

Web Check-in

Long lines… ain’t nobody got time for that! You can now check in online for Scoot flights before arriving at the airport. Web Check-in is available from 72hrs to 1hr before flight departure.

What's more, with the Scoot-to-Gate service, you can skip the counters and head straight to departure immigration. Find out more below.

Eligible flights

Only flights departing from Singapore are currently eligible for Web Check-in. In addition, you must not have connecting flights in your itinerary (i.e. you have a point-to-point journey).

Available for:
  • Individual or group travellers (excluding travel agent bookings)
  • Guests with only carry-on baggage or check-in baggage
  • Scoot flights departing from Singapore
  • Bookings made through flyscoot.com, Scoot Call Centre or 3rd party travel websites (e.g. Expedia)
  • Guests travelling with infants
Not available for:
  • Guests who require special assistance (e.g. wheelchairs, extra seats, visual or hearing impairments)
  • Bookings made through group travel agents
  • Journeys with multiple connecting flights
  • Standby or staff duty travel bookings
  • Guests who have purchased MaxYourSpace
  • Guests who are awaiting confirmation of their MaxYourSpace or Bid 4 Biz requests
  • Pregnant guests
Web Check-in: 8 Simple Steps
  1. Go to checkin.flyscoot.com. Enter your booking reference, last name, and departing airport for the flight you wish to check-in for. Your booking reference can be found in your booking confirmation email or flight itinerary.
  2. Choose the passengers, flights and number of check-in baggage pieces which you want to check-in for.
  3. You may purchase additional baggage allowance or seat selection/extra legroom at this point
  4. Provide any additional passenger information as required
  5. Pay attention to the baggage restrictions and prohibited/dangerous goods information
  6. Confirm and complete Web Check-in!
  7. Finally, choose how you want to receive your boarding pass:
    • Download PDF boarding pass now and print
    • Have your boarding pass emailed to you and print later
  8. Prepare any travel documents you’ll need, pack your bags and get outta here!

Still have questions? Click here for our FAQs.

Scoot-to-Gate

Scoot-to-Gate is our special service that allows passengers to skip the counters and head straight to departure immigration.

You are eligible if you have:

  • Checked in online
  • No checked baggage
  • No document check requirements

This will be confirmed once you complete Web Check-in and receive your home-printed boarding passes via email. Check if your boarding pass says “You are eligible for Scoot-to-Gate.”

Bag drop and document checks

All guests who have checked in online and need to drop their checked baggage or have their travel documents verified must proceed to the Documentation Check counter at Singapore Changi Airport, Terminal 2 (Row 11) at least 120 minutes before departure to verify your travel documents and drop off any check-in baggage.

Please have your printed boarding passes and any necessary documents ready!

Boarding gate opens 60mins before departure and closes 20mins before departure. If you are not there in time, you won’t be able to climb aboard the flight. So no stopping to smell the roses!

Check in (Stats)

BoardMeFirst

Check in (First on board)
If you ain’t first, you’re last

BoardMeFirst1gives you priority check-in and priority boarding privileges so you can beat the queues! You’ll be entitled to check-in for your flights at the ScootBiz priority check-in counter2. You’ll also be one of the first few to board the flight, which means more time to get comfortable and stow your luggage before take-off.

1BoardMeFirst is not available at the following airports - Haikou, Male, Kalibo (Boracay), Langkawi, Lucknow, Macau and Ipoh.
2ScooBiz priority counters are only available at selected airports.

How to purchase BoardMeFirst

You can purchase BoardMeFirst online when you book your flights on flyscoot.com.

For more information on BoardMeFirst, refer to our FAQ.

Want to start your Scoot journey in even more style?

With our Scoot-in-Style service, you can enjoy airport lounge access together with BoardMeFirst privileges! Read more about Scoot-in-Style here.