Keep Calm and Read Before You Scoot

Entry Requirements for Independent Travellers

Whenever you travel, it is your responsibility to ensure that you are in possession of valid travel documentation and meet the entry requirements for all points of travel, including the country or countries you are visiting or transiting through. We recommend that you check with the relevant local authorities or tourism associations on the necessary entry requirements before your trip.

Scoot flights are sold on a per sector basis. If you wish to make connection(s) with any other flights, whether operated by Scoot or another carrier, please allow yourself enough time to do so. Unless otherwise specified, after disembarking from your arriving flight, you must clear Customs and Immigration, collect your checked baggage (if any), and then proceed to the relevant departure hall to check in for your connecting flight. In this instance, you may also need a valid visa to clear immigration formalities.

Pregnant Travellers

If there are no complications with your pregnancy, you may travel up to the end of the 36th week of pregnancy for single pregnancies, or up to the end of the 32nd week for multiple pregnancies (e.g. twins).

Period (Calculated based on the expected date of delivery)	Requirements/Restrictions
28th week and earlier	No medical certificate is required. However, a medical certificate must be presented for your return flight if it is scheduled beyond the 28th week of your pregnancy. Please present this certificate at check-in upon request.
Uncomplicated single pregnancy: 29 to 36 weeks Uncomplicated multiple pregnancy: 29 to 32 weeks	Provide a medical certificate stating: Fitness to travel Number of weeks of pregnancy Estimated date of delivery. The certificate must be dated within ten days of the first flight after 28 weeks of pregnancy. Upon request, please present this certificate at check-in.
Uncomplicated single pregnancy: Beyond 36 weeks Uncomplicated multiple pregnancy: Beyond 32 weeks	Air travel is not allowed.

Baby On Board (Infants)

Infants must be at least eight days old to travel and must travel with an accompanying adult who is at least 18 years old.

Infants under two years old	Infants above two years old
A fee will apply for infants traveling on Scoot, regardless of whether a seat is purchased for the infant. For more information on infant fees, please refer to Scoot Fees Chart. If the passenger needs to purchase a seat for an infant, they must contact Scoot Call Centre at least 3 days before the scheduled departure. Extra seat is subject to availability and Scoot will charge the prevailing fare for the additional seat. If a seat is not purchased for the infant, the infant must be held on the adult’s lap for the duration of the flight, for which infant seat belts are available. Scoot does not allow nor provide bassinets on board our flights.	Fare, tax, and any other fees and charges for an adult ticket will apply, as any passenger who is two years or older must occupy a seat on their own ticket.

Infants under two years old

Infants above two years old

A fee will apply for infants traveling on Scoot, regardless of whether a seat is purchased for the infant. For more information on infant fees, please refer to Scoot Fees Chart.

If the passenger needs to purchase a seat for an infant, they must contact Scoot Call Centre at least 3 days before the scheduled departure. Extra seat is subject to availability and Scoot will charge the prevailing fare for the additional seat.

If a seat is not purchased for the infant, the infant must be held on the adult’s lap for the duration of the flight, for which infant seat belts are available. Scoot does not allow nor provide bassinets on board our flights.

Fare, tax, and any other fees and charges for an adult ticket will apply, as any passenger who is two years or older must occupy a seat on their own ticket.

Only infants/children between 6 months and 3 years (inclusive) are permitted to use child safety seats. Scoot does not provide child safety seats. You may use a child safety seat only if it meets the following requirements.

The child safety seat must be forward-facing and secured for safety reasons;
Booster seats and harness-type child restraint systems are not allowed, with the exception of FAA-approved CARES Child Harness (AmSafe's Child Aviation Restraint System);
Safety seats must have flight safety certifications and the certifications must be displayed visibly. To find out more about which certifications are accepted, please refer here;
The stroller must be folded and securely packed into a carrier bag or protective cover prior to boarding;
Safety seats cannot be installed on seats at the emergency exit row or at rows immediately before and after it;
You must be familiar with the safety seat and able to secure your child safety seat yourself.

For passengers who wish to use a CARES child harness when travelling with Scoot, please ensure that your CARES child harness meets the following requirements:

Must be FAA approved with correct approved label
Must be fitted by user/travelling companion themselves
User must be able to sit in a forward facing passenger seat of his or her own
User must be able to comfortably sit upright and unsupported
User must be under the height of 1 metre
User must be between the body weight of 10kg (22 lbs) and 20 kg (44 lbs)
User must be below 3 years old
Manufacturer’s instructions booklet or user manual (if the approved label is not available on the product)

Kindly note that you may be reallocated to another seat if the usage of CARES child harness impedes the stowage of tray table for the passenger seated behind.

To ensure a smooth and enjoyable travel experience, please present your CARES child harness to Ground Handling Agent during check in for verification of the approved certification label. Our cabin crew may also request for additional verification of the harness label when you are onboard.

^{Important Note: If you are travelling on a connecting itinerary that consists of a combination of flights on Scoot and other airlines (including Singapore Airlines), please note that infant seats are not available for purchase on Scoot flights. Adult fares will apply if you purchase a seat for your infant.}

If you are travelling with an infant and departing from Singapore, you can bring on board sufficient quantity of expressed breast milk or baby food you need to nurse your infant for the entire journey. The combined weight of the expressed breast milk or baby food will be counted towards your cabin baggage allowance for your class of travel. Guests bringing expressed breast milk or baby food on board should note that our crew will not be able to re-heat or chill it due to hygiene reasons. Carriage of expressed breast milk or baby food is subject to declaration and security checks at the security screening area, prior to boarding the aircraft.

If your flight itinerary has transit connections or you are departing from other countries, please check with the respective authorities on requirements regarding breast milk or baby food.

Foldable Light-weight Strollers

If you are travelling with an infant or children, you may carry on board a compact foldable light-weight stroller only if it meets the following requirements:

The stroller must meet Scoot’s standard cabin bag dimensions and must be able to be stored in the cabin overhead compartment or under the seat in front of you.
Prior to boarding, the stroller must be folded and securely packed into a carrier bag or protective cover prior to boarding.
The stroller must not be opened and used in the aircraft cabin at any time.

Foldable light-weight strollers do not count toward your cabin baggage limits.

Foldable light-weight strollers will have to be checked in if:

There is no space in the cabin; and/or
They do not meet the above requirements

If your stroller is required to be checked in, it will not be counted as part of your checked baggage allowance.

Inflatable Plane Cushions or Beds for Children

Inflatable plane cushions or beds for children may be used on Scoot flights so long as the item meets the following requirement.

Item must not be used during taxi, take-off or landing. It must be stowed in the overhead compartment or under the seat in front of the passenger;
While using the item, the child must be able to fasten the seatbelt in the normal manner. No extension seatbelt is allowed.
If the child is under 2 years old, the infant seatbelt must be used when the seatbelt sign is switched on, per current safety guidelines;
It may only be used at window seats or the middle seats between the aisles as illustrated below. It cannot be used at the emergency exit rows;
It must not impede the seat in front from reclining;
It must not be attached to any part of the aircraft seat or structure;
The item cannot be combined with two or more convertible inflight beds as illustrated below.
The total linear dimensions of the item should not exceed 115cm (length, width and height) when fully deployed and combined with the seat;
Item will be counted as part of cabin baggage allowance.
If the item has a separate battery-operated pump, Dangerous Goods Regulations apply. Please refer to the below for information.

Inflatable plane cushions or beds for children will be counted as part of cabin baggage allowance. For more details, please contact our Call Centre.

Unaccompanied Minors

An Unaccompanied Minor is any passenger aged between 12 to 17 years old who is not travelling with an adult (18 years or older) on the same flight and class of travel. If your child is below 12 years of age, we cannot allow them to travel unaccompanied.

Unaccompanied Minors may travel on:

Itineraries consisting of flights operated by Scoot alone; or
Connecting itineraries consisting of flights operated between Scoot and Singapore Airlines only.

Please refer to Scoot’s Conditions of Carriage for mandatory prior arrangements for Unaccompanied Minors.

If your Unaccompanied Minor’s itinerary includes flights operated by airlines other than Scoot or Singapore Airlines, you will need to contact the operating airline(s) for clarification of their policy on Unaccompanied Minors, as different airlines will have different policies for passengers under 18 years old and travelling alone.

The parent or legal guardian of an Unaccompanied Minor may waive the Unaccompanied Minor Service, where our staff will provide assistance to the Unaccompanied Minor on the ground and during the journey, by completing and submitting an Unaccompanied Minor Service Waiver Form to Scoot.

Age of Unaccompanied Minor	Requirements/Restrictions
Below 12 years old	Not allowed to travel as an Unaccompanied Minor.
12 to 17 years old	You may book your Unaccompanied Minor’s flight online, 48 hours in advance of your his/her travel. Once the flight has been booked, download and complete the “UNACCOMPANIED MINOR SERVICE REQUEST FORM” or “UNACCOMPANIED MINOR SERVICE WAIVER FORM” (as the case may be) for each distinct sector of your child’s journey, and present an original of the relevant completed form to us during check-in. Documentation or identification of the parent or legal guardian of the child may be requested at check-in for verifying the details reflected in the relevant completed form.

Age of Unaccompanied Minor

Requirements/Restrictions

Below 12 years old

Not allowed to travel as an Unaccompanied Minor.

12 to 17 years old

You may book your Unaccompanied Minor’s flight online, 48 hours in advance of your his/her travel. Once the flight has been booked, download and complete the “UNACCOMPANIED MINOR SERVICE REQUEST FORM” or “UNACCOMPANIED MINOR SERVICE WAIVER FORM” (as the case may be) for each distinct sector of your child’s journey, and present an original of the relevant completed form to us during check-in. Documentation or identification of the parent or legal guardian of the child may be requested at check-in for verifying the details reflected in the relevant completed form.

Scoot may, in the exercise of its reasonable discretion, or on the occurrence of any of the reasons, including but not limited to those set out below, (i) refuse to transport an Unaccompanied Minor; and/or (ii) remove an Unaccompanied Minor from a flight even if the Unaccompanied Minor has already boarded:

If the booking of the Unaccompanied Minor’s flight was not made at least 48 hours in advance of the Unaccompanied Minor’s travel.
If an incomplete Unaccompanied Minor Service Request Form or Unaccompanied Minor Service Waiver Form is submitted to us or, an original of the completed and submitted form is not produced at check-in, at the transfer point between connecting flights, at the gate or, when reasonably requested.
If there is any discrepancy in the information contained in the completed and submitted Unaccompanied Minor Service Request Form or Unaccompanied Minor Service Waiver Form (as the case may be) against the Unaccompanied Minor’s travel documentation.
If there is any discrepancy in the information contained in the completed and submitted Unaccompanied Minor Service Request Form or Unaccompanied Minor Service Waiver Form (as the case may be) against the details contained in the documentation or identification of the parent or legal guardian of the Unaccompanied Minor.
If the documentation or identification of the parent or legal guardian of the Unaccompanied Minor cannot be produced when requested.

Important Note for Connecting Itineraries:

If the Unaccompanied Minor is traveling on a connecting itinerary that consists of a flight operated by Scoot and a flight operated by Singapore Airlines, please note that the Unaccompanied Minor is only accepted by Scoot if the Unaccompanied Minor is aged between 12 to below 18 years old. If you need to correct your flight booking, please contact Singapore Airlines/the travel agency whom you have made your flight booking with.
If the Unaccompanied Minor is traveling on a connecting itinerary that consists of a flight operated by Scoot and a flight operated by other airlines, please note that the Unaccompanied Minor is not accepted by Scoot. If you need to correct your flight booking, please contact the airline/travel agency whom you have made your flight booking with.
If the Unaccompanied Minor is travelling on a connecting itinerary and travelling with an Unaccompanied Minor Service Waiver Form, the Unaccompanied Minor must be at the boarding gate at least sixty (60) minutes prior to the scheduled departure time of the Unaccompanied Minor’s flight.

Groups (more than 10 passengers)

If you’re travelling in a group of more than 10 passengers, you may be eligible for special rates! Find out more at Group Bookings.

Guests Who Require More Than One Seat

For safety or security reasons, we may require you to purchase an additional or adjacent seat for yourself. You may also purchase such additional or adjacent seats if you do not feel comfy in a single seat.

These bookings will be subject to availability must be made through our Call Centre at least 3 days before your planned departure. In such cases, we will waive the Call Centre booking fee.

Special Items

The following items are not permitted onboard our flights as cabin baggage. You may have them checked in at no extra cost (they will not be counted as part of your baggage allowance)^**:

Stroller^*
Walker^*
Car Seat^*
Bassinet;
Wheelchair

^* Foldable light-weight stollers or walkers, and FAA approved child safety seats are permitted as hand carry, though subject to security screening and acceptance by local authorities.
^** The waiver of the check-in baggage allowance is only applicable if an infant/child is present in the booking

Pets

Passengers are not allowed to travel with pets or any live animals on board our flights, except for service dogs accompanying passengers with visual or hearing impairments. A passenger with visual or hearing impairments can be accompanied by up to two service dogs, and the service dogs will be allowed in the cabin.

Dangerous Goods

It is an offence to travel with Dangerous Goods, whether as cabin or checked baggage. If you are carrying any of these items, you must surrender them before you check-in for your flight.

Here is a list of items that are classified as Dangerous Goods by the International Air Transport Association (IATA):

Explosives
Flammable Gases
Flammable Liquids
Flammable Solids; Substances liable to spontaneous combustion; Substances which, in contact with water, emit flammable gases
Oxidising Substances and Organic Peroxides
Toxic and Infectious Substances
Radioactive Materials
Corrosive Materials
Miscellaneous Dangerous Substances and Articles, including Environmentally Hazardous Substances

Meals-Ready-to-Eat (MREs) and all small lithium ion battery-powered personal transportation devices (e.g. mini-segway, hoverboard, solowheel, airwheel, balance wheels etc.) are prohibited as cabin and checked baggage.

Click here for further information.