Need a listening ear?

If you’ve browsed through our website, searched in our FAQs, or used the search bar on the top right corner to look for answers, but still need help, just give our customer service a ring at the most convenient number listed below.

You can also send your feedback or enquiry through our online form.

Singapore

Telephone Number: +65 3157 6434

Note: Please do not dial '6' in front of the number above - it does indeed start with a '3', so don't worry!

English and Mandarin support opens 24 hours, Monday to Sunday.

Australia

Telephone Number: +61 2 9009 0860

English support opens 24 hours, Monday to Sunday.

China

Telephone Number: +86 4006 428 268

English and Mandarin support opens 24 hours, Monday to Sunday.

Greece

Telephone Number: +30 211 19 88 688

For Greek support, please dial +30 210 99 42 567

English support opens 24 hours, Monday to Sunday.

Greek support is limited and available from 9am to 5pm, Monday to Friday, Greece local time only.

Hong Kong

Telephone Number: +852 3018 6899

English and Cantonese support opens 24 hours, Monday to Sunday.

India

Telephone Number: 000-800-852-1400

English support opens 24 hours, Monday to Sunday.

Tamil support opens 9am to 9pm (India time), Monday to Sunday.

Indonesia

Telephone Number: +62 21 8063 0063

English support opens 24 hours, Monday to Sunday.

Bahasa Indonesia support opens 9am to 9pm (Indonesia time), Monday to Sunday.

Japan

Telephone Number: +81 3 4589 9464

English support opens 24 hours, Monday to Sunday.

Japanese support opens 9am to 9pm (Tokyo time), Monday to Sunday.

Malaysia

Telephone Number: +60 32 630 8976

English support opens 24 hours, Monday to Sunday.

Bahasa Melayu support opens 9am to 9pm (Malaysia time), Monday to Sunday.

Philippines

Telephone Number: +63 2 798 4499

English support opens 24 hours, Monday to Sunday.

Saudi Arabia

Telephone Number: +800 885 2700

English support opens 24 hours, Monday to Sunday.

South Korea

Telephone Number: +82 2348 35423

For calls within Korea, please dial 023 483 5423.

English support opens 24 hours, Monday to Sunday.

Korean support opens 9am to 9pm (Seoul time), Monday to Sunday.

Taiwan

Telephone Number: +886 27741 7941

English and Mandarin support opens 24 hours, Monday to Sunday.

Thailand

Telephone Number: +66 2021 0000

Thai support opens 9am to 9pm (Bangkok time), Monday to Sunday.

Telephone Number: +001 800 852 7146

English support opens 24 hours, Monday to Sunday.

Thai support opens 9am to 9pm (Bangkok time), Monday to Sunday.

United States

Telephone Number: +1 808 206 7487

English support opens 24 hours, Monday to Sunday.

Using a TTY/TDD device (for hearing impaired): +1 800 742 3333

Vietnam

Telephone Number: +180 09242

English support opens 24 hours, Monday to Sunday.

Vietnamese support opens 9am to 9pm (Vietnam time), Monday to Sunday.

Prefer the old school way of sending letters? Snail Mail Us.

Scoot Guest Relations
Scoot Tigerair Pte Ltd
PO Box 89
Changi Airport Post Office
Singapore 918146