Need a listening ear?

If you’ve browsed through our website, searched in our FAQs, or used the search bar on the top right corner to look for answers, but still need help, just give our customer service a ring at the most convenient number listed below.

Singapore

Telephone Number: +65 3158 3388
*number will cease effective 1st Apr

Telephone Number: +65 3157 6434

Note: Please do not dial '6' in front of the number above - it does indeed start with a '3', so don't worry!

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Singapore time), Monday to Sunday.

Australia

Telephone Number: +612 8520 1888
*number will cease effective 1st Apr

Telephone Number: +61 2 9009 0860
*new number effective 1st Apr

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (GMT +8), Monday to Sunday.

China

Telephone Number: +86 400 120 3055
*number will cease effective 1st Apr

Telephone Number: +86 4006 428 268
*new number effective 1st Apr

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Tianjin time), Monday to Sunday.

Hong Kong

Telephone Number: +852 5808 5588
*number will cease effective 1st Apr

Telephone Number: +852 3018 6899
*new number effective 1st Apr

English support opens 24 hours, Monday to Sunday.

Cantonese support opens 6am to 8pm (Hong Kong time), Monday to Sunday.

India

Telephone Number: 000-800-001-6354
*number will cease effective 1st Apr

Telephone Number: 000-800-852-1400
*new number effective 1st Apr

English support opens 24 hours, Monday to Sunday.

Japan

Telephone Number: +81 3 4589 9464

English support opens 24 hours, Monday to Sunday.

Japanese support opens 7am to 9pm (Tokyo time), Monday to Sunday.

Saudi Arabia

Telephone Number: +800 811 0458
*number will cease effective 1st Apr

Telephone Number: +800 885 2700
*new number effective 1st Apr

English support opens 24 hours, Monday to Sunday.

South Korea

Telephone Number: +82 2348 35423

For calls within Korea, please dial 023 483 5423.

English support opens 24 hours, Monday to Sunday.

Korean support opens 7am to 9pm (Seoul time), Monday to Sunday.

Taiwan

Telephone Number: +886 9 7348 2980
*number will cease effective 1st Apr

Telephone Number: +886 27741 7941
*new number effective 1st Apr

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Taipei time), Monday to Sunday.

Thailand

Telephone Number: +66 2021 0000

English support is open 24 hours, Monday to Sunday.

Thai support opens 6am to 12am (Bangkok time), Monday to Sunday.
Mandarin support opens 5am to 11pm (Bangkok time), Monday to Sunday.

Greece

Telephone Number: +30 211 19 83 405
*number will cease effective 1st Apr

Telephone Number: +30 211 19 88 688
*new number effective 1st Apr

For Greek support, please dial +30 210 99 42 567

Greek support is limited and available from 9am to 5pm, Monday to Friday, Greece local time only.