Need a listening ear?

If you’ve browsed through our website, searched in our FAQs, or used the search bar on the top right corner to look for answers, but still need help, just give our customer service a ring at the most convenient number listed below.

Singapore

Telephone Number: +65 3158 3388

Note: Please do not dial '6' in front of the number above - it does indeed start with a '3', so don't worry!

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Singapore time), Monday to Sunday.

Australia

Telephone Number: +612 8520 1888

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (GMT +8), Monday to Sunday.

China

Telephone Number: +86 400 120 3055

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Tianjin time), Monday to Sunday.

Hong Kong

Telephone Number: +852 5808 5588

English support opens 24 hours, Monday to Sunday.

Cantonese support opens 6am to 8pm (Hong Kong time), Monday to Sunday.

India

Telephone Number: 000-800-001-6354

English support opens 24 hours, Monday to Sunday.

Japan

Telephone Number: +81 3 4579 5788

English support opens 24 hours, Monday to Sunday.

Japanese support opens 7am to 9pm (Tokyo time), Monday to Sunday.

Saudi Arabia

Telephone Number: +800 811 0458

English support opens 24 hours, Monday to Sunday.

South Korea

Telephone Number: +82 70 7686 0077

For calls within Korea, please dial 070 7686 0077.

English support opens 24 hours, Monday to Sunday.

Korean support opens 7am to 9pm (Seoul time), Monday to Sunday.

Taiwan

Telephone Number: +886 9 7348 2980

English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Taipei time), Monday to Sunday.

Thailand

Telephone Number: +66 2021 0000

English support is open 24 hours, Monday to Sunday.

Thai support opens 6am to 12am (Bangkok time), Monday to Sunday.
Mandarin support opens 5am to 11pm (Bangkok time), Monday to Sunday.