HighFlyer fare rules
- Cancellations, refunds and credits are not permitted.
- Origin/destination changes are not permitted.
- Flight date, time and/or name changes are permitted up to 4 hours before departure for a fee, plus any applicable difference in fare. Please see the Scoot Fees Chart for current fees.
- Name changes for any passenger must apply to all flights for that passenger on the booking.
- If your booking contains flights operated by partner airlines, flight date, time or name changes, and upgrade to ScootPlus, are not permitted for all flights in the booking.
- Cabin baggage allowance is 10kg (maximum 2 pieces including a laptop/handbag) in Economy and 15kg (maximum 2 pieces including a laptop/handbag) in ScootPlus.
- .Accrual of HighFlyer points is permitted for HighFlyer accounts when login is performed with a valid corporate login prior to making the booking on Scoot, and when the traveler is a registered corporate traveller of the HighFlyer account. The number of HighFlyer points earned for each eligible flight is the product of the base fare excluding airport taxes, ancillary purchases, third-party purchases, government surcharges, distribution expenses and any other fees in Singapore Dollars, and the accrual rate for the ticketed booking class.
- Subject to applicable laws, in the event of a significant schedule change or flight disruption, you may be able to cancel your tickets and obtain a refund with payment of a reasonable admin fee. Please refer to the Scoot Fees Chart for current fees.
- Bookings issued in "T" or "I" booking classes do not qualify for the accrual of HighFlyer points.
- Singapore Airlines HighFlyer programme Terms and Conditions apply.
- Conditions of Carriage apply.
Disclaimer for Interline (Partner) Journeys
For flights operated by a partner carrier other
than Scoot, you are subject to the partner carrier’s Conditions of Carriage and
Terms & Conditions, copies of which may be obtained from the partner
carrier via their website or call centre.
Scoot is not obliged to cover any expenses or
losses incurred as a result of flight misconnections. We recommend that you
purchase travel insurance for your journey.